DATEL offers a wide variety of contact center solutions for both the Avaya IP Office and Avaya Aura™ Communication Manager to fit your business communications needs. DATEL has been a DevConnect Gold Partner since 2006 and a leading participant in the Avaya Select Product Program, proof that our solutions are on the cutting edge and industry approved.
Simplicity – All of DATEL’s Avaya solutions are compliance tested by Avaya, helping to ensure that their solutions will work at the highest level. They even provide implementation, installation, training and initial support to make sure that getting started with their solutions is as easy as possible.
Enhancement – DATEL’s Avaya compatible solutions are perfect for businesses of all different sizes. DATEL’s Unified Contact Center Sweet (UCCS) for IP Office is perfectly designed to enhance the IP Office for small to mid-sized businesses, while UCCS for Aura™ focuses on the needs of larger enterprises.
Scalability – DATEL solutions are scalable, so when your business grows, they’ll grow with you! Whether it’s adding more employees or upgrading your entire phone system, our solutions are made to adapt to your needs. From call reporting to real-time call monitoring to multimedia contact center tools, DATEL has the exact solution to help you tackle your business challenges.