Avaya Aura® Experience Portal (Experience Portal) is Avaya’s multichannel application platform that can help you unify and orchestrate a high value, highly satisfying brand experience.
Whether it’s engaging or servicing
your customers via mobile, voice, video, email, or SMS text, Experience Portal applications can help you improve customer loyalty, reduce costs, and drive growth.
Key Benefits
Enhance the customer experience with personalization
Design and manage cross-channel services from a single platform
Lower total cost of ownership and preserve application investments
Reduce application development time-to-market and cost
Improve self-service success rates and lower service costs