Top 5 Really Useful Tools for VoIP Business

One of the major developments in communications riding on the back of improvements in networking and the spread of global networks has been communications using the Voice over IP (“VoIP”) protocol. Simply put, VoIP is a way of using existing digital data networks to carry voice traffic. It can be implemented by adding hardware and […]

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HD Voice Call: What is It and How does It Work?

VoIP has become a fixture in the business world.  Since its inception, it has become commonplace in both business and domestic environments and VoIP service suppliers have multiplied in number and reach.  VoIP calls are now used to connect individuals and groups locally, regionally and internationally. The benefits of VoIP are well-known, the major being […]

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What Is a Multi-Line Phone System and Is It the Right One for Your Business

What Is A Multi-Line Phone System? A multi-line phone system, also known as a multiline telephone system, is a communication system that allows multiple physical PSTN telephone lines to be connected to a single device or system. It enables businesses to manage multiple calls simultaneously, providing features such as call forwarding, call waiting, conference calling, […]

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How to Secure Your VoIP Calls Using VoIP Encryption

Voice over IP (“VoIP”) has become an attractive option for individuals and organisations to leverage cost savings from their networks.  By transferring from the PSTN landline environment to an environment based on your network and an Internet connection, you can make toll-free local, national and even international calls. However, moving to an Internet-based service has […]

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A Beginner’s Guide to VoIP Terminology: Top 10 Words You Should Know

Over the last decade or so, digitally based communications has become the dominant communications medium. It started with Voice over IP (“VoIP”) replacing the terrestrial fixed-line PSTN networks, and latterly with instant messaging over the Internet the default means of inter-personal communications. VoIP is now a mature technology, routinely deployed in business to gain benefits […]

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UCaaS vs. CPaaS: What Are They and How are They Different?

In the last decade or so, using the cloud as a storage and communications medium has grown in popularity. Cloud communications refer to the use of cloud computing technology to deliver various communication services and tools over the internet. Instead of relying on on-premises hardware and infrastructure, cloud communication solutions leverage remote servers and resources […]

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6 Signs to Upgrade Your Communication System

Effective communication is the backbone of any successful business. As technology advances, the importance of having a reliable and up-to-date communication system becomes increasingly evident. An outdated communication infrastructure can hinder productivity, collaboration, and customer satisfaction. The move to an online presence and remote working make effective and efficient internal and external cloud communications essential. […]

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