Provides Cost Effective, 24/7 Self Service to Your Customers.
Avaya Aura® Experience Portal (Experience Portal) is Avaya’s multichannel
application platform that can help you unify and orchestrate a high value,
highly satisfying brand experience. Whether it’s engaging or servicing
your customers via mobile, voice, video, email, or SMS text, Experience
Portal applications can help you improve customer loyalty, reduce costs,
and drive growth.
• Enhance the customer experience with personalization
• Design and manage cross-channel services from a single platform
• Lower total cost of ownership and preserve application investments
• Reduce application development time-to-market and cost
• Improve self-service success rates and lower service costs